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Contact Us:
Address
Phone
Fax
Email
Ordering Instructions:
Method of Payment: We accept Visa, MasterCard, American Express, and Purchase Orders on pre-approved accounts. Universities and Hospital have open accounts. Shipping and handling charges are prepaid and added to the invoice.
To set up an account: Fax over your Purchase order as well as (3) trade references and bank information to 978-244-8917. By providing fax numbers for your trade references you will speed up the approval process. Account approval usually takes (1) business day. Payment terms on approved accounts are net 30 days.
Ways to Place your order:
Faxed Orders: If you would like to place an order via fax, send your Purchase Order to 978-244-8917.
Phone Orders: If you would like to place an order over the phone, just give us a call at 781-917-9526.
International Ordering Instructions:
Check the International Distibutors page to see if there is a representative in your area. If you do not have an International Rep; prepayment (including freight) is required prior to shipment. We only accept US Purchase Orders. We will ship your order via UPS or Federal Express unless otherwise directed. If you have a shipper you use and provide us with your account number we will gladly ship freight collect. Please note all orders are quoted in U.S. dollars.
Acceptable methods of payment are:
Wire Transfer: Call or email for a quotation which will include freight and a bank processing fee. An additional fee of $28. is added to your order to cover bank processing fees associated with Wire Transfers. If you decide to pay by wire transfer we will send you our bank transfer information once you decide to place the order.
Credit Card: If you do not have a representative, place the products into your cart and proceed to check out. Be sure to include card type, expiration date along with the account number, and full name on the card. Provide company name and ship to address along with a phone and email address (fax number also if available). Freight will be calculated and charged to your card after the order is transferred.
Quote to Order: Call or email for quotation, which will include freight, then mail the check and quotation to the address below.
Satisfaction Guaranteed: If for any reason you are not fully satisfied, call for a Return Material Authorization number and shipping instructions. All returns must be received within 35 days of shipping. A 20% restocking fee may apply to some products depending on the circumstances of the return. Please inspect all shipments upon receipt. If any visible damage - sign for as damaged and contact the carrier to place a claim.
Please Note: all prices are subject to change without notice.
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